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As a company and brand, we know how important it is for one to know what to expect, ahead of time. We appreciate that you do too. You can find more about what to expect from us, in terms of privacy of data, terms and conditions of use on this page. For specific Terms related to the use of our Business Application, OneScope, please visit this page.
Also, since we use Automattic and Mailchimp as a third parties, you may want to visit:
For more information on our events Terms & Conditions, please visit our official events page.
All pages on this site, and any material made available for download, are the property of OTguided, its licensors or suppliers, as applicable. The content of the site, including, without limitation, all data, files, documents, texts, photographs, images, sounds and videos, as well as any material accessed or made available for use or download through this site (the “content ‘) Cannot be used, copied, distributed, modified, reproduced, published or used, in whole or in part, except for purposes permitted by these terms of use or as otherwise approved in writing by OTguided. You are not permitted to frame or use framing techniques to join or create a deep connection with any name, trademarks, service marks, logo, content or any other proprietary information (including images, text, layout or shape) of the company without our express written consent.
You are prohibited from violating or attempting to violate the security of the site, including, without limitation,
You are not authorized to use a scraper, crawler, spider, robot or any other automated means to access or copy data on the site, create a deep link to any feature or content of the site, bypass our robot exclusion headers, or other measures we may use to prevent or restrict access to the site.
Security system or network breaches may result in civil or criminal liability. We will investigate events that may involve such violations and cooperate with law enforcement authorities in prosecuting users involved in such violations. By using this site, you agree not to use any device, software or routine to interfere or attempt to interfere with the proper functioning of this site or any activity conducted on this site.
If access to the site or a part of it is limited and requires a user ID and password (“Protected Areas”), you agree to access the protected areas using only your username and password as provided to you by OTguided. You agree to protect the confidentiality of your user ID and password, and not to share or disclose your user ID or password to third parties. You agree that you are fully responsible for all activities taking place under your User ID. We can revoke your access to the site at any time with or without cause. You agree to defend, indemnify and protect us from all claims, damages and expenses of third parties (including reasonable fees) against or incurred by us as a result of your violation of these Terms of Use or the applicable law, your use of or access to the site, or access by any person accessing the site using your username and password.
While OTg attempts to ensure the integrity and accuracy of the information contained on its site, it makes no representations, warranties or guarantees as to the accuracy or correctness of the site and its content. It is possible that the site contains typographical errors, inaccuracies or other errors and that unauthorized additions, deletions and modifications are made to the site by third parties. If there is any inaccuracy, please let us know so that it can be corrected. OTguided reserves the right to unilaterally correct any inaccuracies on the site without notice. The information contained on the site may be modified or updated without notice. Furthermore, we will not assume any responsibility for any information or content posted on the site by non-OTguided affiliated third parties, and we make no representations, warranties or guarantees as to the accuracy or correctness of such information or content.
OTguided makes no representations, warranties or guarantees of any kind regarding any other website which you may access through this site, nor any product advertised by third party sellers on the site, including with respect to information from pricing of these third-party products advertised on the site. When you access an unaffiliated website, be aware that it is independent of OTg and that OTg has no control over the content or products marketed on that site. Your use of any unaffiliated website, including any transaction undertaken in connection with it, may be subject to the terms and conditions applicable to third parties. We encourage you to be aware when you leave our site and to read the terms of use, terms of service or other applicable terms and conditions of each website you access.
Furthermore, a link to an unaffiliated website or an advertisement for a third party product does not mean that OTguided endorses or accepts any responsibility for the use of that linked website or for the content of that linked website, including his products, advertised or sold about it. It is your responsibility to take the necessary precautions to ensure that anything you choose to use, purchase, or download is free of items such as viruses, Trojans, and other items of a destructive nature. IF YOU DECIDE TO ACCESS ANY THIRD PARTY WEBSITES LINKED TO THIS SITE FOR COMMUNICATIONS AND TRANSACTIONS VIA LINKS, INCLUDING, WITHOUT LIMITATION, PAYMENT AND PROVISION OF PRODUCTS AND SERVICES, AND ANY TERMS, CONDITIONS, WARRANTIES AND REPRESENTATIONS ASSOCIATED WITH ANY SUCH COMMUNICATIONS AND SALE THE APPLICABLE THIRD PARTY, YOU DO SO SOLELY AT YOUR OWN RISK.
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If you submit, upload or post any articles, comments, ideas, suggestions, information, files, videos, images or other material on our site (“User Generated Content”), you agree not to provide user-generated content that:
You represent and warrant to OTguided that you have the legal right and authorization to provide OTguided with all User Generated Content for the purposes and use of OTguided, as set forth herein. OTguided will have a transferable, irrevocable, royalty-free right and license to use User Generated Content in any way we want, including, without limitation, copy, modify, delete in its entire, adapt, publish, translate, create derivative works and / or sell and / or distribute this User Generated Content and / or incorporate this User Generated Content in any form, medium or technology through the world. OTguided is not and will be under no obligation:
OTguided does not regularly review posted User Generated Content, but reserves the right (but not the obligation) to monitor, edit, or remove any User Generated Content submitted to the Site. By using this site, you grant OTguided the right to use the name you submit in connection with any User Generated Content. You agree not to use a false email address, to impersonate a person or entity, or to deceive in any way as to the origin of User Generated Content. You are and remain solely responsible for the content of any User Generated Content that you create. OTguided and its affiliates assume no responsibility for user-generated content submitted by you or by a third party. You agree to defend, indemnify and protect OTguided Inc from all claims, damages and expenses of third parties (including reasonable attorneys’ fees) against or incurred by the Company, arising out of User Generated Content that you post, or allow to be posted on the Site.
OTguided does not warrant that access to or use of the site will be uninterrupted or error-free, or that defects in the site will be corrected. This site, including the content or information it contains, or any service associated with the site, is provided “as is”, with all faults, without any representation or warranty of any kind, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, quality of information, peace of mind and propriety / non-infringement. The company does not guarantee the accuracy, completeness or timeliness of information obtained through the site.
YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, THE SITE LINKED SERVICES AND LINKED WEBSITES. THE COMPANY DOES NOT GUARANTEE THAT ANY FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORDS, TROJAN HORSES, OR OTHER DESTRUCTIVE PROGRAMS. YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES TO MEET YOUR DATA SAFETY AND SECURITY NEEDS.
Your privacy and preferences are important to us. By interacting with our website, submitting requests, or using our services and SaaS products, you agree to the following communication and messaging terms.
These are essential, non-marketing messages related to your active relationship with us, the status of your service, or the operation of your OneScope account. These communications are a necessary part of your contract/relationship and will be sent even if you opt out of marketing messages.
| Channel | Purpose & Examples |
| Email & SMS | Service-Related Alerts: Order confirmations, billing/invoice notices, scheduled service appointment details, security alerts (e.g., password resets, login notifications), critical system maintenance/downtime alerts, and responses related to current support tickets. |
These messages are voluntary and require your explicit consent (opt-in).
If you subscribe to our mailing list or agree to receive marketing updates, you consent to receive recurring promotional emails regarding new product features, service discounts, special offers, relevant news, and educational content.
Opt-Out: You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link located in the footer of every email. Optionally, you may visit our Unsubscribe webpage to submit your request
If you explicitly check the SMS marketing opt-in box, you consent to receive recurring marketing and promotional text messages (SMS/MMS) from us. These messages may be sent using an automatic telephone dialing system (ATDS).
Estimated Frequency: Message frequency will vary but is estimated at 4 messages per month (maximum). Exceptions may apply for the following:
Holidays Promotional Frequency: During holidays, particularly the end-of-year (November-December), the messaging frequency may increase up to a maximum of 2 messages per week.
Shopping Promotional Frequency: This applies to promotional communications related to the shopping or quote experience, such as abandoned cart reminders, post-purchase offers, or requests for service reviews. These communications are subject to a separate marketing consent and have a frequency limit of 2 messages per day.
Opt-Out: Reply STOP to cancel at any time.
Support: Reply HELP for assistance or visit our Contact Us page.
⚠️ Standard message and data rates may apply. Consent is not a condition of purchase, nor is it required to use our service or product.
By submitting a quote request form on our website, you consent to receive follow-up text messages (SMS) from us at the provided number specifically regarding your request. This may include follow-up questions, scheduling options, and the finalized service quote.
Opt-Out: Reply STOP to cancel text messages related to your quote.
No Obligation to Purchase: Submitting a quote request or consenting to receive marketing SMS/email does not obligate you to purchase any service or SaaS product from us.
Consultation: Please note that this section is provided for informational purposes. You are strongly advised to consult with legal counsel to ensure these terms comply with all applicable laws and regulations, including the TCPA, CAN-SPAM Act, and global data protection laws (e.g., GDPR), which may govern your specific operations.
OTguided and the third parties mentioned on this site are not responsible for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages (including, without limitation, those resulting from loss of profits, lost data or interruption of activity) arising out of or relating in any way to the Site, the services associated with the Site, the content or information contained in the Site and / or any linked website, whether on the basis of a warranty , contract, tort or any other legal theory and whether or not he is aware of the possibility of such damage.
OTguided reserves the right, at its sole discretion, to terminate your access to all or part of this site, with or without cause, and with or without notice. In the event that a court or other competent court determines that the Terms of Use were unenforceable, those provisions will be limited or deleted to the minimum necessary for these Terms of Use to otherwise remain in full force and effect. These terms of use constitute the entire agreement between OTguided and yourself regarding the subject matter. In its sole discretion, OTguided may from time to time revise these terms of use by updating this posting. Therefore, you should regularly visit this page to review these Terms of Service in order to stay abreast of any revisions to which you are bound. Your continued use of the site after a revision of these terms of use will constitute your acceptance of the revised terms of use. Certain provisions of these conditions of use may be replaced by expressly designated legal notices or conditions appearing on specific pages of this site.
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